{"id":1087,"date":"2024-02-22T16:03:56","date_gmt":"2024-02-22T14:03:56","guid":{"rendered":"https:\/\/digimedia.lv\/ivr\/"},"modified":"2024-10-22T11:35:56","modified_gmt":"2024-10-22T09:35:56","slug":"ivr","status":"publish","type":"page","link":"https:\/\/www.digimedia.lv\/ru\/ivr\/","title":{"rendered":"IVR (\u0438\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0430\u0432\u0442\u043e\u043e\u0442\u0432\u0435\u0442\u0447\u0438\u043a)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1087\" class=\"elementor elementor-1087\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8abfcc5 e-flex e-con-boxed e-con e-parent\" data-id=\"8abfcc5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c5bcbb elementor-widget elementor-widget-heading\" data-id=\"6c5bcbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">IVR (\u0438\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0430\u0432\u0442\u043e\u043e\u0442\u0432\u0435\u0442\u0447\u0438\u043a)<\/h1>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e923768 e-flex e-con-boxed e-con e-child\" data-id=\"e923768\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-31020c3 e-flex e-con-boxed e-con e-child\" data-id=\"31020c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e20bb8 e-flex e-con-boxed e-con e-child\" data-id=\"1e20bb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ae58c8 elementor-widget elementor-widget-heading\" data-id=\"6ae58c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 IVR (\u0438\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0430\u0432\u0442\u043e\u043e\u0442\u0432\u0435\u0442\u0447\u0438\u043a)?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af7d99c elementor-widget elementor-widget-text-editor\" data-id=\"af7d99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">\u0418\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0430\u0432\u0442\u043e\u043e\u0442\u0432\u0435\u0442\u0447\u0438\u043a, \u0441\u043e\u043a\u0440\u0430\u0449\u0451\u043d\u043d\u043e IVR, \u043e\u0442\u043d\u043e\u0441\u0438\u0442\u0441\u044f \u043a \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u043c \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u044b\u043c \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u043c, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u043c\u044b\u043c \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0430\u043c\u0438 \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u043c\u0438 \u0438 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u043c\u0438 \u0432\u044b\u0437\u043e\u0432\u0430\u043c\u0438. \u041f\u0440\u0438 \u043e\u0442\u0432\u0435\u0442\u0435 \u043d\u0430 \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0439 \u0437\u0432\u043e\u043d\u043e\u043a \u0441\u0438\u0441\u0442\u0435\u043c\u0430 IVR \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 \u0437\u0432\u043e\u043d\u044f\u0449\u0438\u043c \u0437\u0430\u043f\u0438\u0441\u0430\u043d\u043d\u044b\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f, \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0449\u0438\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0410\u0431\u043e\u043d\u0435\u043d\u0442 \u043c\u043e\u0436\u0435\u0442 \u043e\u0442\u0432\u0435\u0447\u0430\u0442\u044c \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u043a\u043b\u0430\u0432\u0438\u0430\u0442\u0443\u0440\u044b \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u0430 (\u0432 \u0442\u043e\u043d\u0430\u043b\u044c\u043d\u043e\u043c \u043d\u0430\u0431\u043e\u0440\u0435) \u0438\u043b\u0438 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u044b\u0445 \u043a\u043e\u043c\u0430\u043d\u0434 (IVR \u0441 \u0440\u0430\u0441\u043f\u043e\u0437\u043d\u0430\u0432\u0430\u043d\u0438\u0435\u043c \u0433\u043e\u043b\u043e\u0441\u0430). \u0417\u0430\u0442\u0435\u043c \u0441\u0438\u0441\u0442\u0435\u043c\u0430 IVR \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u0442 \u043c\u0430\u0440\u0448\u0440\u0443\u0442\u0438\u0437\u0430\u0446\u0438\u044e \u0434\u043b\u044f \u043f\u0435\u0440\u0435\u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0432\u044b\u0437\u043e\u0432\u0430 \u0430\u0433\u0435\u043d\u0442\u0443 \u0438\u043b\u0438 \u043f\u0440\u0438\u043b\u043e\u0436\u0435\u043d\u0438\u044e \u0441\u0430\u043c\u043e\u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f.<\/span><\/p>\n<p><\/p>\n<p><span style=\"font-weight: 400;\">IVR \u0447\u0430\u0441\u0442\u043e \u0441\u043b\u0443\u0436\u0438\u0442 \u043d\u0430\u0447\u0430\u043b\u044c\u043d\u044b\u043c \u044d\u0442\u0430\u043f\u043e\u043c \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f \u043c\u0435\u0436\u0434\u0443 \u0437\u0432\u043e\u043d\u044f\u0449\u0438\u043c \u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0435\u0439 \u043f\u0440\u0438 \u043e\u0431\u0440\u0430\u0449\u0435\u043d\u0438\u0438 \u0432 \u043a\u043e\u043b\u043b-\u0446\u0435\u043d\u0442\u0440, \u0444\u043e\u0440\u043c\u0438\u0440\u0443\u044f \u0432\u043e\u0441\u043f\u0440\u0438\u044f\u0442\u0438\u0435 \u0437\u0432\u043e\u043d\u044f\u0449\u0435\u0433\u043e \u043f\u043e\u0441\u0440\u0435\u0434\u0441\u0442\u0432\u043e\u043c \u0442\u043e\u043d\u0430 \u0433\u043e\u043b\u043e\u0441\u0430 \u0438 \u043f\u0440\u043e\u0441\u0442\u043e\u0442\u044b \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u041f\u0440\u0438 \u0441\u043e\u0437\u0434\u0430\u043d\u0438\u0438 <a href=\"https:\/\/en.wikipedia.org\/wiki\/Interactive_voice_response\">IVR <\/a>\u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435 \u0438\u043c\u0435\u0435\u0442 \u0433\u043e\u043b\u043e\u0441 \u0434\u0438\u043a\u0442\u043e\u0440\u0430 (\u0432\u043a\u043b\u044e\u0447\u0430\u044f \u0442\u0435\u043c\u0431\u0440 \u0438 \u0432\u043e\u0437\u0440\u0430\u0441\u0442), \u0430 \u0442\u0430\u043a\u0436\u0435 \u0434\u0436\u0438\u043d\u0433\u043b, \u0438\u0433\u0440\u0430\u044e\u0449\u0438\u0439, \u043f\u043e\u043a\u0430 \u043a\u043b\u0438\u0435\u043d\u0442 \u043e\u0436\u0438\u0434\u0430\u0435\u0442 \u0441\u043e\u0435\u0434\u0438\u043d\u0435\u043d\u0438\u044f. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u041c\u044b \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u043c \u044d\u0442\u0438 \u0443\u0441\u043b\u0443\u0433\u0438 \u043f\u043e \u043f\u0440\u0438\u043d\u0446\u0438\u043f\u0443 \u00ab\u043e\u0434\u043d\u043e\u0433\u043e \u043e\u043a\u043d\u0430\u00bb, \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u044f \u0448\u0438\u0440\u043e\u043a\u0438\u0439 \u0432\u044b\u0431\u043e\u0440 \u0433\u043e\u043b\u043e\u0441\u043e\u0432 \u0438\u0437 \u043d\u0430\u0448\u0435\u0433\u043e \u0433\u043e\u043b\u043e\u0441\u043e\u0432\u043e\u0433\u043e \u0431\u0430\u043d\u043a\u0430, \u0430 \u0442\u0430\u043a\u0436\u0435 \u0443\u0441\u043b\u0443\u0433\u0438 \u043f\u043e \u043d\u0430\u043f\u0438\u0441\u0430\u043d\u0438\u044e \u043c\u0443\u0437\u044b\u043a\u0438. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u041a\u0440\u043e\u043c\u0435 \u0442\u043e\u0433\u043e, \u043c\u044b \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0435\u043c \u0437\u0430\u043f\u0438\u0441\u0438 IVR \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0434\u043b\u044f \u0441\u0432\u044f\u0437\u0438 \u0437\u0432\u043e\u043d\u044f\u0449\u0438\u0445 \u0441 \u0441\u043e\u043e\u0442\u0432\u0435\u0442\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u043c\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0438\u0441\u0442\u0430\u043c\u0438, \u043d\u043e \u0438 \u0434\u043b\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043e \u043f\u0440\u0430\u0437\u0434\u043d\u0438\u043a\u0430\u0445 \u0438\u043b\u0438 \u043e\u0441\u043e\u0431\u044b\u0445 \u0441\u043b\u0443\u0447\u0430\u044f\u0445.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a79eaa e-con-full e-flex e-con e-child\" data-id=\"2a79eaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139e3ae elementor-widget elementor-widget-image\" data-id=\"139e3ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/digimedia.lv\/wp-content\/uploads\/2024\/03\/IVR-automatiskais-atbildetajs-scaled.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7845e elementor-widget elementor-widget-heading\" data-id=\"1c7845e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.digimedia.lv\/ru\/%d0%bd%d0%b0%d1%88%d0%b8-%d1%80%d0%b0%d0%b1%d0%be%d1%82%d1%8b\/\">\u0421\u0432\u044f\u0436\u0438\u0442\u0435\u0441\u044c \u0441 \u043d\u0430\u043c\u0438 \u0438 \u0443\u0437\u043d\u0430\u0439\u0442\u0435 \u0446\u0435\u043d\u0443 \u0434\u043b\u044f \u0432\u0430\u0448\u0435\u0433\u043e \u043f\u0440\u043e\u0435\u043a\u0442\u0430!<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5000cff elementor-widget elementor-widget-button\" data-id=\"5000cff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.digimedia.lv\/ru\/%d1%81%d0%b2%d1%8f%d0%b7%d0%b0%d1%82%d1%8c%d1%81%d1%8f-%d1%81\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u0421\u0412\u042f\u0417\u0410\u0422\u042c\u0421\u042f \u0421 \u041d\u0410\u041c\u0418!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>IVR (\u0438\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0430\u0432\u0442\u043e\u043e\u0442\u0432\u0435\u0442\u0447\u0438\u043a) \u0427\u0442\u043e \u0442\u0430\u043a\u043e\u0435 IVR (\u0438\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0430\u0432\u0442\u043e\u043e\u0442\u0432\u0435\u0442\u0447\u0438\u043a)? \u0418\u043d\u0442\u0435\u0440\u0430\u043a\u0442\u0438\u0432\u043d\u044b\u0439 \u0430\u0432\u0442\u043e\u043e\u0442\u0432\u0435\u0442\u0447\u0438\u043a, \u0441\u043e\u043a\u0440\u0430\u0449\u0451\u043d\u043d\u043e IVR, \u043e\u0442\u043d\u043e\u0441\u0438\u0442\u0441\u044f \u043a \u0430\u0432\u0442\u043e\u043c\u0430\u0442\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u043c \u0442\u0435\u043b\u0435\u0444\u043e\u043d\u043d\u044b\u043c \u0441\u0438\u0441\u0442\u0435\u043c\u0430\u043c, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u0435\u043c\u044b\u043c \u043a\u043e\u043d\u0442\u0430\u043a\u0442-\u0446\u0435\u043d\u0442\u0440\u0430\u043c\u0438 \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u043c\u0438 \u0438 \u0438\u0441\u0445\u043e\u0434\u044f\u0449\u0438\u043c\u0438 \u0432\u044b\u0437\u043e\u0432\u0430\u043c\u0438. \u041f\u0440\u0438 \u043e\u0442\u0432\u0435\u0442\u0435 \u043d\u0430 \u0432\u0445\u043e\u0434\u044f\u0449\u0438\u0439 \u0437\u0432\u043e\u043d\u043e\u043a \u0441\u0438\u0441\u0442\u0435\u043c\u0430 IVR \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u0435\u0442 \u0437\u0432\u043e\u043d\u044f\u0449\u0438\u043c \u0437\u0430\u043f\u0438\u0441\u0430\u043d\u043d\u044b\u0435 \u0441\u043e\u043e\u0431\u0449\u0435\u043d\u0438\u044f, \u0441\u043e\u0434\u0435\u0440\u0436\u0430\u0449\u0438\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u044b \u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044e. \u0410\u0431\u043e\u043d\u0435\u043d\u0442 \u043c\u043e\u0436\u0435\u0442 \u043e\u0442\u0432\u0435\u0447\u0430\u0442\u044c \u0441 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