{"id":1167,"date":"2024-02-22T16:03:56","date_gmt":"2024-02-22T14:03:56","guid":{"rendered":"https:\/\/digimedia.lv\/ivr\/"},"modified":"2024-10-22T11:35:17","modified_gmt":"2024-10-22T09:35:17","slug":"ivr","status":"publish","type":"page","link":"https:\/\/www.digimedia.lv\/lt\/ivr\/","title":{"rendered":"IVR (automatinis atsakiklis telefonu)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1167\" class=\"elementor elementor-1167\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8abfcc5 e-flex e-con-boxed e-con e-parent\" data-id=\"8abfcc5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c5bcbb elementor-widget elementor-widget-heading\" data-id=\"6c5bcbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">IVR (automatinis atsakiklis telefonu)<\/h1>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e923768 e-flex e-con-boxed e-con e-child\" data-id=\"e923768\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-31020c3 e-flex e-con-boxed e-con e-child\" data-id=\"31020c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e20bb8 e-flex e-con-boxed e-con e-child\" data-id=\"1e20bb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ae58c8 elementor-widget elementor-widget-heading\" data-id=\"6ae58c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">KAS YRA IVR (INTERAKTYVUS ATSAKAS BALSU)?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af7d99c elementor-widget elementor-widget-text-editor\" data-id=\"af7d99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Tai \u012fprasta interaktyvaus balso atsako santrumpa. IVR automatin\u0117s telefono sistemos naudojamos kontakt\u0173 centruose atsakyti \u012f \u012feinan\u010dius skambu\u010dius arba, kai atsiliepiama \u012f i\u0161einant\u012f skambut\u012f, pateikti skambinan\u010diajam \u012fra\u0161yt\u0105 prane\u0161im\u0105 su pasirinktimis ir informacija.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Skambinantieji gali \u012fvesti atsakym\u0105 naudodami telefono klaviat\u016br\u0105 (toninis rinkimas) arba balso komandas (IVR su balso atpa\u017einimo funkcija). Tada IVR sistema nukreipia skambut\u012f agentui arba savitarnos programai naudodama mar\u0161rutizavim\u0105.<\/span><\/p>\n<\/p>\n<p><span style=\"font-weight: 400;\">Skambinant \u012f skambu\u010di\u0173 centr\u0105, IVR da\u017enai yra pirmasis skambinan\u010diojo ir organizacijos kontaktas, tod\u0117l jis gali tur\u0117ti \u012ftakos skambinan\u010diojo suvokimui d\u0117l balso tono ir naudojimo paprastumo.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">IVR svarbus prane\u0161\u0117jo balsas (tembras, am\u017eius), taip pat skambutis, kuris skamba klientui laukiant skambu\u010dio.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u0160ias paslaugas teikiame kaip vieno langelio principu veikian\u010di\u0105 parduotuv\u0119, si\u016blan\u010di\u0105 didel\u012f bals\u0173 pasirinkim\u0105 i\u0161 bals\u0173 banko, taip pat muzikos komponavimo paslaug\u0105.  <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Taip pat si\u016blome IVR \u012fra\u0161ym\u0105, kad ne tik sujungtume jus su tinkamu specialistu, bet ir informuotume apie \u0161ventes ar ypatingas dienas.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2a79eaa e-con-full e-flex e-con e-child\" data-id=\"2a79eaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-139e3ae elementor-widget elementor-widget-image\" data-id=\"139e3ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/digimedia.lv\/wp-content\/uploads\/2024\/03\/IVR-automatiskais-atbildetajs-scaled.jpg\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c7845e elementor-widget elementor-widget-heading\" data-id=\"1c7845e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/digimedia.lv\/lt\/musu-darbai\/\">Susisiekite su mumis ir gaukite pasi\u016blym\u0105 savo projektui!<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5000cff elementor-widget elementor-widget-button\" data-id=\"5000cff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.digimedia.lv\/lt\/susisiekite-su\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">KONTAKTAI!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>IVR (automatinis atsakiklis telefonu) KAS YRA IVR (INTERAKTYVUS ATSAKAS BALSU)? Tai \u012fprasta interaktyvaus balso atsako santrumpa. IVR automatin\u0117s telefono sistemos naudojamos kontakt\u0173 centruose atsakyti \u012f \u012feinan\u010dius skambu\u010dius arba, kai atsiliepiama \u012f i\u0161einant\u012f skambut\u012f, pateikti skambinan\u010diajam \u012fra\u0161yt\u0105 prane\u0161im\u0105 su pasirinktimis ir informacija. Skambinantieji gali \u012fvesti atsakym\u0105 naudodami telefono klaviat\u016br\u0105 (toninis rinkimas) arba balso komandas (IVR su [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1167","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/pages\/1167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/comments?post=1167"}],"version-history":[{"count":4,"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/pages\/1167\/revisions"}],"predecessor-version":[{"id":4959,"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/pages\/1167\/revisions\/4959"}],"wp:attachment":[{"href":"https:\/\/www.digimedia.lv\/lt\/wp-json\/wp\/v2\/media?parent=1167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}