{"id":1228,"date":"2024-02-22T16:03:56","date_gmt":"2024-02-22T14:03:56","guid":{"rendered":"https:\/\/digimedia.lv\/ivr\/"},"modified":"2025-07-02T12:35:19","modified_gmt":"2025-07-02T10:35:19","slug":"ivr","status":"publish","type":"page","link":"https:\/\/www.digimedia.lv\/en\/ivr\/","title":{"rendered":"Interactive Voice Response"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1228\" class=\"elementor elementor-1228\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8abfcc5 e-flex e-con-boxed e-con e-parent\" data-id=\"8abfcc5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c5bcbb elementor-widget elementor-widget-heading\" data-id=\"6c5bcbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Interactive Voice Response<\/h1>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e923768 e-con-full e-flex e-con e-child\" data-id=\"e923768\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-31020c3 e-flex e-con-boxed e-con e-child\" data-id=\"31020c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e20bb8 e-flex e-con-boxed e-con e-child\" data-id=\"1e20bb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ae58c8 elementor-widget elementor-widget-heading\" data-id=\"6ae58c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What is an IVR (Interactive Voice Response)?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba368a elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4ba368a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><strong>IVR<\/strong> <strong>(Interactive Voice Response)<\/strong> is an automated voice response system that allows callers to interact with a company\u2019s phone system using keypad selections or voice commands &#8211; without needing to speak to a live operator. <\/span><\/p><p><span style=\"color: #000000;\"><strong>6.8%<\/strong> more companies are adopting <strong>IVR<\/strong> systems to enhance customer service and reduce costs. <em>(Source: <span style=\"color: #993366;\"><a style=\"color: #993366;\" href=\"https:\/\/www.thebusinessresearchcompany.com\/report\/interactive-voice-response-global-market-report\">The Business Research Company<\/a><\/span>).<\/em><\/span><\/p><p><span style=\"color: #000000;\"><strong>IVR<\/strong> systems are <strong>becoming a standard for companies aiming<\/strong> to improve customer service, reduce operational costs, and operate globally. These solutions are becoming smarter, more affordable, and easier to implement &#8211; making them especially suitable for e-commerce, service providers, logistics, and IT industries.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d93c01 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"5d93c01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"section-title\">Advantages of an automated voice system: <\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f103a elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"e6f103a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"mobile-title\">Advantages of an Autamated Voice System<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72425bf elementor-widget elementor-widget-text-editor\" data-id=\"72425bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>24\/7 availability: Customers can access support anytime, including outside business hours, enhancing their experience and trust.<\/li><li>Reduced costs: Automation handles low-complexity tasks, reducing the need for large customer support teams.<\/li><li>Faster issue resolution: Customers are routed directly to the appropriate specialist or function, minimizing transfers.<\/li><li>Multilingual and voice capabilities: Systems can support multiple languages with customizable voices (natural or synthetic), ideal for international or multicultural businesses.<\/li><li>Professional brand image: Professional voice greetings and menus create a structured, trustworthy corporate image.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9123a8c elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"9123a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"section-title\">Advantages offered by Digi Media: <\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a0241f elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"7a0241f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"mobile-title\">Advantages Ofered by Digi Media<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e876516 elementor-widget elementor-widget-text-editor\" data-id=\"e876516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>Experience and professionalism: Over 10 years in the industry, delivering high-quality results through involvement in numerous projects.<\/li><li>Full-cycle IVR service development: From scriptwriting and content creation to professional voice recordings, multilingual localization, and technical integration.<\/li><li>Creativity and innovation: Staying ahead of industry trends to provide creative and modern solutions.<\/li><li>Flexibility and accountability: Services tailored to your needs, delivered quickly and cost-effectively.<\/li><li>Expert team: Collaboration with 600 certified translators skilled in specialized terminology (legal, medical, technology, etc.), alongside industry experts and over 26 sound engineers.<\/li><li>Multilingual localization: Content adapted for over 30 languages, considering cultural nuances, language styles, and audience needs.<\/li><li>Advanced technology and equipment: 20 state-of-the-art studios in Estonia, Latvia, and Lithuania, ensuring exceptional audio and visual quality.<\/li><li>Security and confidentiality: All projects managed with the highest data protection standards.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd6e16a elementor-widget-laptop__width-initial elementor-widget elementor-widget-heading\" data-id=\"cd6e16a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Add Your We offer full-cycle IVR development \u2013 from A to Z.\nTailored to your content and audience:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26d6864 elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"26d6864\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><a href=\"https:\/\/www.digimedia.lv\/en\/marketing-material-translations\/\" target=\"_blank\">Translation<\/a><\/li>\n<li>Localization (culturally and linguistically adapted content)<\/li>\n<li>Editing (refining existing content)<\/li>\n<li>Recording (voiceover,&nbsp;<a href=\"https:\/\/www.digimedia.lv\/en\/dubbing\/\" target=\"_blank\">dubbing<\/a>)<\/li>\n<li>Sound design (jingles, background music)<\/li>\n<li>Scriptwriting<\/li>\n<li>Post-editing<\/li>\n<li>Format delivery&nbsp;<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d805d6c elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"d805d6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"section-title\">Statistics:<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa05a6f elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"fa05a6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span class=\"mobile-title\">Statistics<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0169659 elementor-widget elementor-widget-text-editor\" data-id=\"0169659\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"60\" data-end=\"179\"><em data-start=\"159\" data-end=\"179\"><span style=\"background-color: transparent;\">81% of customers prefer more self-service options, including voice menus and IVR.\u00a0<\/span>(Source:\u00a0<a href=\"https:\/\/cxmtoday.com\/news\/81-of-consumers-say-they-want-more-self-service-options\/\" target=\"_blank\" rel=\"noopener\">CXM Today<\/a>)<\/em><\/li><li data-start=\"183\" data-end=\"308\"><em data-start=\"286\" data-end=\"308\"><span style=\"background-color: transparent;\">Over 70% of companies with high call volumes use IVR technology for customer service.\u00a0<\/span>(<em data-start=\"159\" data-end=\"179\">Source<\/em>:\u00a0<a href=\"https:\/\/kabirsvoice.com\/blog\/why-a-good-ivr-voice-is-important\/\" target=\"_blank\" rel=\"noopener\">Kabir Singh<\/a>)<\/em><\/li><li data-start=\"312\" data-end=\"460\"><em data-start=\"439\" data-end=\"460\"><span style=\"background-color: transparent;\">IVR implementation reduces manual call volume by up to 40%, allowing employees to focus on more complex tasks.<\/span>(<em data-start=\"286\" data-end=\"308\"><em data-start=\"159\" data-end=\"179\">Source<\/em><\/em>:\u00a0<a href=\"https:\/\/www.revenue.io\/blog\/call-center-productivity-hacks-ai\" target=\"_blank\" rel=\"noopener\">Revenue.io<\/a>)<\/em><\/li><li data-start=\"416\" data-end=\"547\">Companies using IVR have a 25\u201330% higher first call resolution rate (issues are solved on the first call).<br data-start=\"522\" data-end=\"525\" \/><em data-start=\"525\" data-end=\"547\">(Source:\u00a0<a href=\"https:\/\/www.revenue.io\/blog\/call-center-productivity-hacks-ai\" target=\"_blank\" rel=\"noopener\">Revenue.io<\/a>)<\/em><\/li><li data-start=\"551\" data-end=\"665\">Customers using IVR are served 60% faster than in manual call centers without automation.<br data-start=\"640\" data-end=\"643\" \/><em data-start=\"643\" data-end=\"665\">(Source:\u00a0<a href=\"https:\/\/www.revenue.io\/blog\/call-center-productivity-hacks-ai\" target=\"_blank\" rel=\"noopener\">Revenue.io<\/a>)<\/em><\/li><li data-start=\"669\" data-end=\"786\">In 2025, more than 50% of IVR systems will use AI voice recognition and multilingual support.<br data-start=\"762\" data-end=\"765\" \/><em data-start=\"765\" data-end=\"786\" data-is-last-node=\"\">(Source:\u00a0<a href=\"https:\/\/callin.io\/ivr-companies-in-usa\/\" target=\"_blank\" rel=\"noopener\">Callin.io<\/a>)<\/em><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a20cf1 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5a20cf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:info@digimedia.lv\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">REQUEST A QUOTE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e8fd705 e-flex e-con-boxed e-con e-parent\" data-id=\"e8fd705\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Interactive Voice Response What is an IVR (Interactive Voice Response)? IVR (Interactive Voice Response) is an automated voice response system that allows callers to interact with a company\u2019s phone system using keypad selections or voice commands &#8211; without needing to speak to a live operator. 6.8% more companies are adopting IVR systems to enhance customer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1228","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Explore Digi Media&#039;s Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.digimedia.lv\/en\/ivr\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.0.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"Digi Media -\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"What is interactive voice response (IVR) | Digi Media\" \/>\n\t\t<meta property=\"og:description\" content=\"Explore Digi Media&#039;s Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.digimedia.lv\/en\/ivr\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2024-02-22T14:03:56+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2025-07-02T10:35:19+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/digimediabaltics\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"What is interactive voice response (IVR) | Digi Media\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Explore Digi Media&#039;s Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/#listItem\",\"name\":\"Interactive Voice Response\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/#listItem\",\"position\":2,\"name\":\"Interactive Voice Response\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/#organization\",\"name\":\"DIGI MEDIA\",\"url\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/\",\"telephone\":\"+37120377021\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.digimedia.lv\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/digi-media-logo-f-01.png\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/#organizationLogo\",\"width\":1400,\"height\":1042,\"caption\":\"DM\"},\"image\":{\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/digimediabaltics\",\"https:\\\/\\\/www.instagram.com\\\/digimediabaltics\\\/\",\"https:\\\/\\\/www.youtube.com\\\/@digimediabaltics\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/digi-media\\\/\",\"https:\\\/\\\/lv.wikipedia.org\\\/wiki\\\/DIGI_MEDIA\"]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/#webpage\",\"url\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/\",\"name\":\"What is interactive voice response (IVR) | Digi Media\",\"description\":\"Explore Digi Media's Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/ivr\\\/#breadcrumblist\"},\"datePublished\":\"2024-02-22T16:03:56+02:00\",\"dateModified\":\"2025-07-02T12:35:19+02:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/\",\"name\":\"Digimedia\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.digimedia.lv\\\/en\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"What is interactive voice response (IVR) | Digi Media","description":"Explore Digi Media's Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.","canonical_url":"https:\/\/www.digimedia.lv\/en\/ivr\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.digimedia.lv\/en\/ivr\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.digimedia.lv\/en\/#listItem","position":1,"name":"Home","item":"https:\/\/www.digimedia.lv\/en\/","nextItem":{"@type":"ListItem","@id":"https:\/\/www.digimedia.lv\/en\/ivr\/#listItem","name":"Interactive Voice Response"}},{"@type":"ListItem","@id":"https:\/\/www.digimedia.lv\/en\/ivr\/#listItem","position":2,"name":"Interactive Voice Response","previousItem":{"@type":"ListItem","@id":"https:\/\/www.digimedia.lv\/en\/#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/www.digimedia.lv\/en\/#organization","name":"DIGI MEDIA","url":"https:\/\/www.digimedia.lv\/en\/","telephone":"+37120377021","logo":{"@type":"ImageObject","url":"https:\/\/www.digimedia.lv\/wp-content\/uploads\/2024\/03\/digi-media-logo-f-01.png","@id":"https:\/\/www.digimedia.lv\/en\/ivr\/#organizationLogo","width":1400,"height":1042,"caption":"DM"},"image":{"@id":"https:\/\/www.digimedia.lv\/en\/ivr\/#organizationLogo"},"sameAs":["https:\/\/www.facebook.com\/digimediabaltics","https:\/\/www.instagram.com\/digimediabaltics\/","https:\/\/www.youtube.com\/@digimediabaltics","https:\/\/www.linkedin.com\/company\/digi-media\/","https:\/\/lv.wikipedia.org\/wiki\/DIGI_MEDIA"]},{"@type":"WebPage","@id":"https:\/\/www.digimedia.lv\/en\/ivr\/#webpage","url":"https:\/\/www.digimedia.lv\/en\/ivr\/","name":"What is interactive voice response (IVR) | Digi Media","description":"Explore Digi Media's Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/www.digimedia.lv\/en\/#website"},"breadcrumb":{"@id":"https:\/\/www.digimedia.lv\/en\/ivr\/#breadcrumblist"},"datePublished":"2024-02-22T16:03:56+02:00","dateModified":"2025-07-02T12:35:19+02:00"},{"@type":"WebSite","@id":"https:\/\/www.digimedia.lv\/en\/#website","url":"https:\/\/www.digimedia.lv\/en\/","name":"Digimedia","inLanguage":"en-US","publisher":{"@id":"https:\/\/www.digimedia.lv\/en\/#organization"}}]},"og:locale":"en_US","og:site_name":"Digi Media -","og:type":"article","og:title":"What is interactive voice response (IVR) | Digi Media","og:description":"Explore Digi Media's Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.","og:url":"https:\/\/www.digimedia.lv\/en\/ivr\/","article:published_time":"2024-02-22T14:03:56+00:00","article:modified_time":"2025-07-02T10:35:19+00:00","article:publisher":"https:\/\/www.facebook.com\/digimediabaltics","twitter:card":"summary_large_image","twitter:title":"What is interactive voice response (IVR) | Digi Media","twitter:description":"Explore Digi Media's Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions."},"aioseo_meta_data":{"post_id":"1228","title":"What is interactive voice response (IVR) | Digi Media","description":"Explore Digi Media's Interactive Voice Response (IVR) services, offering customized voice recordings and music compositions to enhance customer interactions.","keywords":null,"keyphrases":{"focus":{"keyphrase":"Interactive Voice Response","score":83,"analysis":{"keyphraseInTitle":{"score":9,"maxScore":9,"error":0},"keyphraseInDescription":{"score":9,"maxScore":9,"error":0},"keyphraseLength":{"score":9,"maxScore":9,"error":0,"length":3},"keyphraseInURL":{"score":1,"maxScore":5,"error":1},"keyphraseInIntroduction":{"score":9,"maxScore":9,"error":0},"keyphraseInSubHeadings":{"score":3,"maxScore":9,"error":1},"keyphraseInImageAlt":[],"keywordDensity":{"type":"best","score":9,"maxScore":9,"error":0}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"open_ai":"{\"title\":{\"suggestions\":[],\"usage\":0},\"description\":{\"suggestions\":[],\"usage\":0}}","ai":{"faqs":[],"keyPoints":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2024-03-13 12:49:09","updated":"2025-07-02 10:53:11","seo_analyzer_scan_date":null,"focus_keyword":"Interactive Voice Response","additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.digimedia.lv\/en\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tInteractive Voice Response\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.digimedia.lv\/en\/"},{"label":"Interactive Voice Response","link":"https:\/\/www.digimedia.lv\/en\/ivr\/"}],"_links":{"self":[{"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/pages\/1228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/comments?post=1228"}],"version-history":[{"count":30,"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/pages\/1228\/revisions"}],"predecessor-version":[{"id":6000,"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/pages\/1228\/revisions\/6000"}],"wp:attachment":[{"href":"https:\/\/www.digimedia.lv\/en\/wp-json\/wp\/v2\/media?parent=1228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}